Forgot password?

Frequent Questions

A package is a set of transfers. For example, you can buy a package with 3 transfers (round trip). A package with 4 transfers, etc

A transfer is a round trip for any destination you preferred.

For example,  a 4 transfers package includes:

  1. Round trip from the airport to your accomodation
  2. Round trip for the excursion you bought there
  3. Round trip for a beach on the island
  4. Round trip to reach a typical local restaurant

It includes : waiting at the airport, fuel, tolls and the the round trip to the agreed destination.

In the Trasferboom packages you are not limited with km you can do.

No. The package includes only the round trip transfer. We suggest you to agree the excursions with your driver with especial prices for Transferboom clients.

For transfers, it is necessary you reach the meeting point agreed in your Reservation mail, where the driver or our staff  will wait for you holding a sign with the name of the main pax or with the logotype.

For transfers from your accommodation, the driver will wait for you at the reception or outside the building.

The vehicle is reserved only for your group.

For private transfer to the airport/ cruise port / train station, the driver will leave you in front of the departure terminal of the airport / cruise port / train station
For transfers to an accommodation, we will leave you at your hotel / house / building.
For any further transfer, you can agree with your personal driver.

No, It is not necessary to confirm your booking if you received a confirmation mail with the reference and confirmation. It is also not necessary to reconfirm the return transfer, unless you are asked to do so.

The exact details of the address (street name, number, postcode) of your accommodation will be requested at a later stage during the completion of the booking.

First of all, try to contact him. The contact details of the driver are specified in the confirmation email. If you cannot contact the driver on the phone, please report this to the Transferboom team.

Specify the number of baggage in the fields indicated during the booking.

You can contact your driver directly and agree on your changes.

On request, we can provide you with drivers who speak every language. In any case, our drivers have a minimum knowledge of English

Transferboom allows you to reach an ATM, to go shopping and other required needs.
During your transfers you can consume drinks offered by Transferboom on board at no additional cost

Because with your package you can move more safely, with a free mileage and lower prices

Yes, it is mandatory  use the seat belt.

We suggest you to print the confirmation e-mail to show it to the driver when you arrive.